Musical variety
Sep. 1st, 2004 04:25 pmAn ice cream truck drove by a short while ago playing "Home on the Range." I've heard half a dozen different tunes around Berkeley, but this is a new one on me. Can it be that they actually change them every so often so that people don't go completely insane? Or is it just that the Oakland ones are different than the Berkeley ones?
If they do change tunes periodically, they really ought to do some consulting work for University Health Services. Their phones only ever play one damn piece of hold music, and it's been the same one for five years. It wouldn't be so bad if it were classical or something, but of course it's not; I'm not sure it qualifies as elevator music either, because it tries just a little too hard to be upbeat rather than mellow. They'd've done much better to stick with mellow, at the very least. Upbeat makes you feel too much of a sense of expectation, like something is about to happen, which is not a pleasant feeling to have prolonged for five to ten minutes. I mean, I guess I can understand why they'd want you to feel like your call is going to be answered any moment, but once you've been through the drill a few times and you know it's not, it's just irritating to be kept in a subconscious state of anticipation--not to mention how irritating the music in and of itself is. What they should be going for is calm and soothing, to assuage the irritation you're already feeling at being on hold in the first place.
Okay, I hadn't really intended to rattle on about that. But now that I have, I'm kind of glad to have figured out precisely what it is that annoys me about it. I love how often writing things out has that effect.
If they do change tunes periodically, they really ought to do some consulting work for University Health Services. Their phones only ever play one damn piece of hold music, and it's been the same one for five years. It wouldn't be so bad if it were classical or something, but of course it's not; I'm not sure it qualifies as elevator music either, because it tries just a little too hard to be upbeat rather than mellow. They'd've done much better to stick with mellow, at the very least. Upbeat makes you feel too much of a sense of expectation, like something is about to happen, which is not a pleasant feeling to have prolonged for five to ten minutes. I mean, I guess I can understand why they'd want you to feel like your call is going to be answered any moment, but once you've been through the drill a few times and you know it's not, it's just irritating to be kept in a subconscious state of anticipation--not to mention how irritating the music in and of itself is. What they should be going for is calm and soothing, to assuage the irritation you're already feeling at being on hold in the first place.
Okay, I hadn't really intended to rattle on about that. But now that I have, I'm kind of glad to have figured out precisely what it is that annoys me about it. I love how often writing things out has that effect.